Last updated: 28 Aug 2026
All freelancer account payments (₹199/year) are strictly non-refundable, in full or in part, once payment is completed.
Why we don't offer refunds
Your ₹199/year fee activates your account and every skill profile under it immediately — you get instant, full access to list your profiles, appear in search, and be contacted the moment payment clears. Because the service is delivered in full at the point of payment, we do not offer refunds for:
- Change of mind after payment.
- Not receiving as many messages, calls, or hires as expected.
- Deciding to stop freelancing, or choosing not to use the account after activating it.
- Account suspension or termination due to a violation of our Terms & Conditions.
- Partial-year cancellation — the annual fee is not prorated or refunded for unused months.
The one exception: duplicate or failed payments
If a technical error results in you being charged twice for the same activation, or you were charged but your account was never activated, contact Support with your payment reference. We'll verify against PhonePe's transaction records and correct genuine billing errors — this is a correction of a mistaken charge, not a discretionary refund, and doesn't apply to payments that were processed correctly.
Before you pay
Please review your profile details and make sure you're ready to activate before completing payment. If you have questions about what's included, check our Pricing page or contact Support first.