Last updated: 28 Aug 2026
This page explains what information we collect from members (people hiring freelancers), how it's used, and who can see it.
What we collect
- Account details: name, email address, and password (stored encrypted, never in plain text).
- Job posts: the title, description, budget, and location you enter when posting a requirement.
- Payment records: transaction ID, amount, and status from PhonePe for your access pass. We do not store your card, UPI, or bank details — those are handled entirely by PhonePe.
- Messages: the content of conversations you have with freelancers through the Platform.
Who can see what
- Public (anyone browsing): your job posts, once published.
- Freelancers you message: your name and the content of your messages to them. Your phone number and email are never shown to a freelancer — only your name, once you've unlocked their profile or they've responded to your job post.
- Sarwin HR Solutions staff: account and payment data, for support, fraud prevention, and moderation purposes only.
We never sell your data to third parties. For your own safety, never share OTPs, passwords, or banking details with anyone who contacts you through the Platform — we will never ask for these.
How we use it
To operate the Platform — publishing your job posts, delivering messages, processing your access pass payment, and contacting you about your account (renewal reminders, support replies, policy updates). We don't use your data for third-party advertising.
How long we keep it
We retain your account and job post data for as long as your account exists. If you'd like your account and data deleted, contact us through the Support page — we'll process the request within a reasonable timeframe, subject to any records we're legally required to retain (e.g. payment records).
Your choices
You can edit or remove your job posts at any time from your dashboard. For anything not self-service — including data export or full account deletion — reach out via Support.